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Judith Dennis
We appreciated the calm, reassuring manner of Robert Morphet whose explanations (often repeated) made the whole process much less stressful than it would otherwise have been.
What our customers say about us
Joseph A. Hey & Son prides itself on the service that we offer so we are always happy to receive feedback and independent reviews provided by families we have worked with. Here are a few recent reviews and comments our families have left us.
If you would like to provide feedback please don’t hesitate to get in touch.
Rated 4.9 / 5 based on 10 reviews. Collected from Google, Much Loved, and Other sources.
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Michelle Taylor
Paul was incredibly kind and supportive when he visited us. He took the time to go through all the options clearly and patiently, without any pressure, and made sure we understood everything. He answered our questions honestly and with compassion, which really helped at such
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Michelle Taylor
Paul was incredibly kind and supportive when he visited us. He took the time to go through all the options clearly and patiently, without any pressure, and made sure we understood everything. He answered our questions honestly and with compassion, which really helped at such a difficult time. His calm and reassuring manner made a big difference for our family, and we felt genuinely supported throughout.
Google
Freddie Fox
Phil who ended up taking on the funeral was a massive help in all areas of the service thank you.
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Ayla Brazell
Helen provided an outstanding level of care and professionalism throughout the entire process of arranging my grandads funeral. From our very first conversation, she showed genuine empathy, warmth, and understanding, helping us feel supported every step of the way. She took great care to ensure
Google
Ayla Brazell
Helen provided an outstanding level of care and professionalism throughout the entire process of arranging my grandads funeral. From our very first conversation, she showed genuine empathy, warmth, and understanding, helping us feel supported every step of the way.
She took great care to ensure every detail was handled with dignity and respect, creating a service that truly reflected who he was. Nothing was ever too much trouble — Helen went above and beyond to make sure everything ran smoothly and that our family felt comfortable and looked after.
Her kindness, patience, and calm approach made such a difference at a very emotional time. She’s an exceptional person who clearly takes great pride in what she does, and it shows in the compassion and professionalism she brings to her work.
We couldn’t have asked for anyone better than Helen and her team to guide us through it all, and we’ll always be grateful for the care and comfort she gave to our family.
Google
Kyle Marples
We’ve just used this company today, absolutely brilliant service Philip Watters arrived early and talked with my mum extremely well and had a very well mannered vocabulary. I’d highly suggest this company all day long even throughout the devastating times they still are there to
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Kyle Marples
We’ve just used this company today, absolutely brilliant service Philip Watters arrived early and talked with my mum extremely well and had a very well mannered vocabulary. I’d highly suggest this company all day long even throughout the devastating times they still are there to sit through and talk you through everything properly and even offered to help us even further after the funeral. Thank you so much
Google
Ben Kenehan
From the first meeting I felt in good hands. So much care and sensitivity was taken when making the arrangements and the attention to detail made sure that you felt like the day of the service was going to go the way it should, and
Google
Ben Kenehan
From the first meeting I felt in good hands. So much care and sensitivity was taken when making the arrangements and the attention to detail made sure that you felt like the day of the service was going to go the way it should, and it did. They produced an absolutely beautiful service for my mother, a day which I can now think about and smile thanks to Joseph A. Hey & Son Ltd.
“True gentlemen and a credit to the community”
Thank You
Ben
Google
sarah bland
From day one the staff have been amazing especially Robert. Nothing was too much trouble and they guided our family through a very difficult time .
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Lesley Greenwood
We have used Joseph A Hey & Son Ltd for many years and used them recently for our mum. Their empathy, guidance and professional approach was exceptional. Thank you Robert for making the day memorable from Lesley and Julie.
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claire mawdesley
I can't recommend Joseph Hay's enough. What was a horrific time arranging my dad's funeral, was helped incredibly by Robert with his expertise, kindness and compassion. His calmness certainly helped settle me during this time and knowing that dad was being taken care of. The
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claire mawdesley
I can't recommend Joseph Hay's enough. What was a horrific time arranging my dad's funeral, was helped incredibly by Robert with his expertise, kindness and compassion. His calmness certainly helped settle me during this time and knowing that dad was being taken care of. The funeral was just outstanding and we couldn't have wished for better. Many many thanks