Coronavirus – COVID-192020-05-29T14:00:47+00:00

Coronavirus (COVID19)  – Funeral Guidance

Updated 29th May 2020

From Monday 8th June 2020 Funeral services at Scholemoor, Nab Wood and Oakworth crematoria will reflect the changing circumstances in respect to the coronavirus.

Please find below statement by Bradford Council or CLICK HERE.

Funeral Services within Crematoria Service Halls

Arrangements from June 8th  

  • No more than 10 mourners will be allowed inside crematoria Service Halls, please ensure that this is conveyed to your client families.
  • A further 10 mourners will be permitted to remain outside the crematoria buildings.
  • Social distancing of 2m must maintained at all times and to assist with this we have set out the chairs within the service hall accordingly. Mourners must not move the chairs from where they are located; this will help prevent the spread of the Coronavirus. We appreciate that some mourners will be from the same household and will want to move the chairs to seated closer together, we would request that you attempt to prevent this, however, if chairs are relocated, then they must be placed in the original positions back by yourselves and not left to service hall attendants.
  • The 10 mourners who enter the service hall at the start of the service will remain there for the whole service, there will be no allowance for interchanging mourners with those present outside during or at the end of the service.
  • Waiting rooms will remain closed to mourners and members of the public as will the Book of Remembrance room(s)
  • Toilets will be reopened for mourner use only and cleaned/sanitised throughout the day. Only 1 person will be permitted to enter the toilets at any one time.
  • The government guidance has restricted mourners to members of the same household or to other close family members and if no family members are in attendance then a family friend may attend. As this has reduced the number of mourners and that we can accommodate 10 inside the service hall.
  • To help reduce the chance of contamination from touching and kissing the coffin, barriers will be placed in front of the catafalque.
    • Please ask your bearers when they have placed the coffin on the catafalque to return the wheeled bier to its rightful place and to replace the barriers. It is also your responsibility to inform your client family of the current restrictions in place.
    • The curtains will remain open as families leave the Service Hall. If families do not adhere to this and step over the barrier, we will regrettably ensure curtains are closed at the end of the service.
    • All floral tributes brought in with the coffin MUST be removed by the funeral director or the bearers at the end of the service and either removed from the crematorium entirely or placed in the Garden of remembrance. NOTHING can be left on top of the coffin as it passes through for cremation.
    • Family bearers will not be permitted to convey the coffin into the crematorium at this time.
  • Following the funeral service our cleaning team will enter the Service hall to sanitise, during this process no one other than council staff will be allowed into the building. Officiants and funeral directors must remain outside of the crematorium until the cleanse is complete and staff members will indicate whenthe chapel is once again accessible.
  • Service times are booked at 40 minutes intervals at Scholemoor and Nab Wood; Oakworth is booked at 45 minute intervals
    • This allows for only 20 minutes for the service this does not allow for entering or exiting from the service hall which should be within a timely but respectful manner. 5 minutes should hopefully be sufficient both in and out, allowing our cleaning team sufficient time to then sanitise and ventilate the building before the next service. We will do our utmost to reduce the chance of infection and this sanitising process is part of that and therefore, it is really important that the service time MUST not over run and we ask that you speak to your officiant about ensuring their eulogy meets this time scale.
    • If there is no service booked following your allocated time this current restriction is still applicable and must be adhered to.
    • The booking of a double service time is not permitted during the pandemic period.
    • We are continuing to allow music this will be restricted to two pieces on Entry and Exit
    • Crematoria staff may fade out music out forthwith if more than 10 mourners enter the service hall and or is perceived to be over running. It is your responsibility to convey this message to your bereaved families and officiant.
    • No mourners should be allowed to approach the Lectern to speak. Anyone wishing to speak on behalf of the family should just simply stand and speak from their seat area.
    • All funeral service books have been removed from the service halls.
    • Should we receive feedback that services are over running, we will take this up directly with the respective funeral director. Bereavement services reserves the right to impose a surcharge or restrict services to that company. If the problem lies with your officiant, it is your responsibility to manage this situation or seek an alternate officiant willing to adhere to the current restrictions. If officiants do require more time to conduct a funeral service then it is advised that alternate premises should be considered i.e. service at a location away from the crematorium.
  • Hand sanitiser will be available at both the entry and exit points of the buildings and we encourage mourners and yourselves to use these.
  • We would ask that you encourage mourners to not congregate in the entry & exit areas respecting social distancing measures and leave the building and the exit area as quickly as possible once the service has finished so there is no overlap with other mourners and that the cleaning staff are able to begin the cleaning process as soon as possible.
    • At Scholemoor crematorium all mourners are to exit the building via the floral tribute area
    • At Nab Wood crematorium mourners are to exit via the side exit point.
    • At Oakworth crematorium mourners will enter and exit via the only entrance.
  • Cost – The cremation fee for a 20 minute service will be £750.00
  • Direct Cremations – with effect from 8th June, we will switch back to the normal process, with NO Mourners, NO service, NO officiant, NO music and NO floral tributes. Direct Cremations will be available at all three at £490.00 per cremation and are only available at:-

Scholemoor 08.20 – 08.30 – 08.40

Nab Wood 08.20 – 08.30

Oakworth 08.30

Outside of these times the £750.00 charge is applicable.


Our family owned business, Joseph A Hey & Son Ltd have been providing a funeral service to families in Bradford for 112 years and our records show that we have never faced a challenge such as Coronavirus.

For further information & guidance email

Or contact us on 0800 783 2225 or 01274 571021


Coronavirus (COVID19)  – Funeral Guidance

Updated 15th April 2020

  • As of 15th April Bradford and Calderdale Councils will allow up to 10 mourners to accompany the coffin to the doors of the crematorium; but not enter the chapel.
  • A Minister or Celebrant will be able to lead strictly time constrained service outside the chapel. On conclusion only that person will be allowed inside to undertake the committal of the deceased according to the appropriate religious or non-religious rites.

The priority at Joseph A Hey & Son Ltd, is to ensure the health and wellbeing of bereaved relatives, their friends and our staff, as well as respecting the dignity of the deceased.

Our family owned business, Joseph A Hey & Son Ltd have been providing a funeral service to families in Bradford for 112 years and our records show that we have never faced a challenge such as Coronavirus.

For further information & guidance email

Or contact us on 0800 783 2225 or 01274 571021

Coronavirus (COVID19)  – Funeral Guidance

Updated 1st April 2020

Bradford Council suspends funeral services in their Crematorium Chapels

On Wednesday 1st April 2020 Bradford Council announced that they are no longer going to permit funeral services in their crematorium chapels at Scholemoor, Nab Wood and Oakworth.Parkwood crematorium in Calderdale and Fixby crematorium in Kirklees are the other local authorities who have implemented similar rules and they have all followed on from Leeds Council who took the same action previously. Leeds Council operate crematoriums at Rawdon, Lawnswood and Cottingley.

The priority at Joseph A Hey & Son Ltd, is to ensure the health and wellbeing of bereaved relatives, their friends and our staff, as well as respecting the dignity of the deceased.

Our family owned business, Joseph A Hey & Son Ltd have been providing a funeral service to families in Bradford for 112 years and our records show that we have never faced a challenge such as Coronavirus.

For further information & guidance email

Or contact us on 0800 783 2225 or 01274 571021


Coronavirus (COVID19)  – Funeral Guidance

Updated 25th March 2020

Following the Statement by the Prime Minister on Monday 23rd March 2020, every aspect of what we consider to be a traditional funeral service has now changed. The priority at Joseph A Hey & Son Ltd,.is to try and ensure the health and wellbeing of bereaved relatives, their friends and our staff as well as respecting the dignity of the deceased.

Unfortunately the coronavirus is spreading at an alarming rate and local Councils do not have a uniform policy on how cremation and burial services should be provided and maintained. In addition policies that are introduced are understandably revised on a regular basis.

Funeral directors at Joseph A Hey & Son Ltd., are working with local authorities to ensure that everyone who will be arranging a funeral or who would like to attend a service have the most appropriate and complete service possible.

A ‘Simple Dignified Funeral’ has been introduced to provide for the needs of bereaved families that can be accommodated by the local cremation authorities in today’s most difficult and challenging environment.

Currently individual crematoriums have different rules regarding funeral services, examples of which are shown below. If you require any additional information or guidance please do not hesitate to contact us. Please bear in mind that the new rules are beyond our control and are subject to change at very short notice:

Churches, places of worship and meeting rooms.
At this point in time there are no venues available for funeral services other than some crematorium chapels;

Leeds Council – Rawdon, Lawnswood and Cottingley crematoriums
“Cremation Services will be taken ONLY AS ‘DIRECT CREMATION SERVICES’. There will be no family or minister attendance, no music or service. As a direct cremation service, the charge will be £550 as per their schedule of fees. There will also be no opportunity to book any of the Burial Chapels as these will also remain shut until further notice.”
From Bereavement services, Leeds City Council 20th March 2020

Calderdale Council – Parkwood Crematorium
“From Wednesday 25th March 2020, the number of mourners who will be allowed;

  • Up to 10 mourners can now only be present per funeral both Cremation and Burial
  • We ask that mourners respect the two metre social distance rule at the graveside and in the chapel

If mourners do not respect the social distancing rules when asked, the council may need to consider withdrawing mourner participation at the graveside and chapel and council staff will backfill graves only when mourners are a safe distance away.”

Bradford Council – Scholemoor, Nab wood and Oakworth Crematoriums

  • “Regrettably, with immediate effect we [Bradford Council] are restricting mourners attending either a burial or cremation to 20 people. This is to allow for adequate social distancing of mourners, many of whom could be elderly and vulnerable and to protect our [crematorium]  workforce.
  • Funeral directors are requested to restrict mourners from gathering around the catafalque.
  • The collection of cremated remains is to be made by prior appointment with the Bereavement Service Office during this pandemic period. The Applicant for cremation will no longer be able to collect cremated remains.
  • All Service / Hymn Books have been removed from the crematoria chapels.
  • Funeral directors to ensure that their bearers wear protective gloves when lowering coffin into grave. (Funeral Directors to provide own PPE)”

From Bereavement Services, Bradford Council 22nd March 2020

Joseph A. Hey & Son Ltd., is a proud family owned and managed funeral business and our funeral directors are qualified and have gained enormous experience over many years of service. We understand that you may wish to discuss certain aspects of the above or you may have questions that we at Joseph A. Hey & Son Ltd., have not addressed on this website.

Please do not hesitate to contact us for help and guidance on 01274 571021 or email


Coronavirus (COVID19)  – Funeral Guidance

Update Thursday 19th March 2020 18:57

The following information is provided by Joseph A. Hey & Son Ltd., to assist families who are involved with funeral arrangements or for individuals who are considering attending a funeral.

At the moment we are at the early stages of the coronavirus outbreak and funerals that have already been arranged are unaffected. Services at the crematorium chapel or a place of worship, such as a church or chapel etc.,  are proceeding as normal. We are finding that a number of elderly people or people who would consider themselves at ‘high risk’, are offering their apologies and not attending funeral services.

Funerals that have already been arranged and that are due to take place in the next few days;

Generally, funerals are arranged and take place between one and three weeks after death has occurred. It is possible that, in the coming days funeral arrangements and the service itself may have to be changed or curtailed in some way at short notice. The possible reasons for making changes are as follows;

  • One or more members of the close family may have to ‘self-isolate’ and cannot attend the funeral
  • The person leading the funeral service, such as a minister or civil celebrant, may have to ‘self-isolate’ at short notice. It may not be possible to find a replacement in time?
  • There are necessary legal requirements and procedures that must be performed before a funeral can take place. The Coroner’s office, Registrar of Births and Deaths, both hospital Doctors and GP ‘s, Medical Referees, Pathologists, Crematorium Authorities and Funeral Directors all have staffing requirements that are susceptible to illness and who may have to self-isolate.
  • Other key people or organisations that may have a significant impact on the funeral include; crematorium and cemetery staff, florists, caterers, printers and organists to name but a few.

All funerals and funeral arrangements that Joseph A Hey & Son Ltd are organising are on the on our ‘Funeral Announcement’ page of this website. Any changes or amendments to funerals will be updated and clearly indicated as required.

Please check the details before you attend the funeral. Any further enquiries, help or advice that you require please contact the office on 01274 571021 or email